Refund policy
30-Day Return Policy
We want you to love your purchase! If for any reason you're not satisfied, we offer a hassle-free 30-day return policy. Please review the details below:
Eligibility for Returns:
- Items must be returned in their original condition and undamaged to qualify for a refund.
- Returns must be initiated within 30 days of the delivery date.
How to Initiate a Return:
1. Contact us at tom@tabletopthings.com to request a return authorization. Please include your order number.
2. Once approved, we will provide instructions on where to send your item(s).
Refund Process:
- Once we receive the returned item and confirm it is undamaged, we will issue a full refund to your original payment method.
- Please allow up to 5-7 business days for the refund to be processed.
Return Shipping:
- Buyers are responsible for return shipping costs unless the item arrived damaged or defective.
Non-Returnable Items:
- Custom or personalized orders are not eligible for returns unless they arrive damaged or defective.
We strive to ensure every customer is happy with their purchase, and we're here to help if you have any questions or concerns about your order!